Projects

Selected case studies.

A selection of case studies from organisational design and transformation engagements. Client details anonymised.

Context

A high-growth digital bank moving from a UK-centric scale-up into a regulated international organisation, with new legal entities in the US and EU. Leadership and governance had to evolve quickly without losing the speed and culture that defined the business.

Business Challenge

Rapid growth required new leadership, governance, and operating structures that met regulatory requirements while preserving mission, culture, and pace. Roles, decision rights, and reporting lines were inconsistent across regions.

Role

Analysed leadership responsibilities and decision rights across entities. Structured role groupings and governance layers. Developed design recommendations defining responsibilities across comparable roles in different regions. Partnered with senior stakeholders to align expectations around role ownership and authority levels.

Outcome

A clearer set of leadership roles and decision rights aligned to regulatory expectations, with a shared language for accountability across markets.

FintechOperating ModelRole Design
Context

Global FMCG organisation with a corporate communications function operating at scale — over 1,000 employees across 70+ countries.

Business Challenge

Devolved reporting lines and differing market needs had led to significant variation in structures, roles, and accountabilities — creating financial inefficiencies, hiring friction, and organisational complexity.

Role

Analysed global role structures to identify overlaps, gaps, and inconsistent responsibility levels. Supported creation of clearer role definitions. Worked with leadership to align local roles to global structure while maintaining flexibility for market differences.

Outcome

A consolidated, globally consistent role architecture with sufficient local flexibility, supporting cleaner workforce planning and clearer career pathways.

FMCGOperating ModelRole Design
Context

International creative marketing organisation operating a platform-style business model with regionally distributed delivery teams.

Business Challenge

Fragmented structures, unclear leadership ownership, diluted brand and product leverage, and low confidence in strategic plans. Leadership clarity and operating coherence needed a reset — without undermining creative autonomy.

Role

Diagnosed gaps and overlaps in leadership responsibilities across central and regional structures. Supported definition of clearer leadership role expectations and accountability boundaries. Helped align stakeholders around a consistent understanding of ownership and decision authority.

Outcome

A shared leadership map that clarified central vs. regional accountability, reducing duplication and unblocking strategic decisions.

MarketingOperating ModelLeadership
Context

A large government department undergoing a major transformation programme aimed at modernising how work was structured and how careers progressed.

Business Challenge

Legacy role structures, inconsistent grading, and a lack of clear career pathways made workforce planning difficult and slowed mobility across the organisation.

Role

Evaluated existing roles, proposed clearer role families and career levels, and supported communication of changes to senior stakeholders.

Outcome

A simpler set of role families and levels providing the basis for clearer career pathways and more consistent workforce decisions.

Public SectorRole DesignPeople Strategy